Chizu Sakamoto is committed to being transparent about its privacy practices for clients and users of the website www.chizusakamoto.com (hereinafter referred to as the « Site ») and pays special attention to protecting their personal data.
Personal Information means « any information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies » (Article 4 of Regulation (EU) 2016/679).
a/ Data Controller
The data controller is Ms. Chizuko Sakamoto, EIRL, professionally domiciled at 78 Avenue des Champs Elysées, Office 562 – 75008 Paris, registered in the SIRENE directory under the number RSEIRL 802 575 159, hereinafter referred to as « Chizu Sakamoto. »
b/ Data Collected by Chizu Sakamoto
The data that may be collected by Chizu Sakamoto, particularly for processing orders and deliveries, includes: title, first name, last name, postal address, email address, password, fixed and/or mobile phone numbers, connection and browsing data, order history, messages, and complaints.
Data not required for the execution of the service is marked by the absence of a red asterisk and/or the mention « optional. »
c/ Purposes, Legal Bases of Processing, and Retention Period
User data is used by Chizu Sakamoto solely for the purpose of executing and improving services, delivering orders, managing complaints, and for prospecting and informing registered individuals who have consented to receive such information or whose clients have not objected.
For service execution, the legal basis for processing is the performance of a contract with the client, or necessary pre-contractual measures (providing data necessary for delivery or service access). Data is retained for the duration necessary for contract execution and one year following contract execution for administrative and follow-up purposes, as well as for complaint management based on legitimate interest.
User account data, if applicable, is retained for up to three months after contract termination.
Regarding information provided to users about new Chizu Sakamoto products and services and related events, the legal basis for processing is the legitimate interest of the data controller to offer promotions and inform clients and prospects of updates. This data is retained for up to three years from the last commercial interaction with the recipient.
Customer and site user behavior analysis through audience measurement, studies, and surveys for service improvement is based on the legitimate interest of the data controller to offer products and services tailored to client needs. Data collected for audience measurement is retained for up to 25 months.
Newsletter recipients who no longer wish to receive them can unsubscribe via the link provided in each email or by indicating their opposition to bienvenue@chizusakamoto.com.
Transaction and dispute-related data may be retained for evidence purposes exclusively for the legally required duration in an archive database, with the legal basis being the legal obligation in these instances.
d/ Data Protection
Chizu Sakamoto takes necessary measures, as the data controller, to ensure the security of collected personal data. Specifically, Chizu Sakamoto selects service providers that offer appropriate guarantees regarding the processed data and the nature of the processed data.
User personal data is collected on secure pages via the https protocol and subject to daily backups. Any request for access to user data requires proof of the requester’s identity.
e/ Your Data Rights
Each user has the following rights concerning their personal data collected by Chizu Sakamoto:
- The right to access, allowing the person concerned to know if personal data concerning them is processed and, if so, to obtain details related to this processing (purpose, retention, source of collection, existence of automated decision-making) and to obtain a copy of their data;
- The right to rectify inaccurate personal data concerning them;
- The right to object to the processing of their data and its use for prospecting or behavior analysis on the Site;
- The right to limit processing under certain circumstances, especially when examining a request for rectification or objection to processing;
- The right to data portability in a comprehensible and machine-readable format, which can be directed to the User or a third party designated beforehand;
To exercise these rights, the user must write to Chizu Sakamoto’s address specifying in the subject of their letter or email that it is a request for information or a complaint regarding their personal data, ensuring proof of receipt by Chizu Sakamoto. The user must also provide proof of identity, at a minimum, a copy of their national ID card and proof of address. Otherwise, Chizu Sakamoto reserves the right not to respond if unable to verify the identity.
Identity verification is necessary to maintain data confidentiality and address data only to concerned individuals. Users also have the right to set directives regarding the fate of their personal data after their death.
Requests should be sent to:
Chizu Sakamoto
78 Avenue des Champs Elysées, Office 562 – 75008 Paris
Or to the email address: bienvenue@chizusakamoto.com
Chizu Sakamoto will respond within a maximum of one (1) month from the User’s request. In case of complex requests, Chizu Sakamoto will inform the user within the aforementioned period that a response will be provided within an additional two (2) months. If Chizu Sakamoto refuses to comply with the user’s request, the reasons will be specified.
Chizu Sakamoto is not required to respond to repetitive and manifestly abusive requests.
f/ Data Recipients
Collected personal data is intended for Chizu Sakamoto and its service providers and is not marketed by Chizu Sakamoto.
Chizu Sakamoto’s service providers include:
- Payment providers;
- Providers responsible for Site maintenance, development, and hosting, as well as email communication services (including automated emails) and customer behavior analysis (audience analysis cookies).
Personal data may also be shared with administrative and judicial authorities in case of judicial or administrative requisition in accordance with the legal framework.
g/ Newsletter
Users who wish to can subscribe to the Site to receive a newsletter. They can unsubscribe at any time via the link at the bottom of each email or by requesting unsubscription from Chizu Sakamoto at the following address: bienvenue@chizusakamoto.com
h/ Complaint to a Supervisory Authority
Users can lodge a complaint with the competent supervisory authority. In France, the supervisory authority is the CNIL (www.cnil.fr).
Cookies Policy
Users are informed that the Site uses cookies. These are small files placed by a site, stored by your browser on your device, and which send information back to the originating site upon each new reconnection.
Essential navigation cookies are used on the Site to enable service execution, such as remembering items in the cart. These cookies temporarily remember emails and passwords, which can identify the User or visitor, as well as previously visited products and pages.
Other cookies are placed to enhance the user experience on the Site (audience measurement, targeted advertising).
Cookies other than necessary navigation cookies include:
- Audience measurement cookies. They determine the usage of the Site by a given user;
- Cookies for ad personalization and targeting. They help control ad frequency.
Google Analytics cookies are used for audience measurement, and Facebook pixel and DoubleClick (Google LLC) cookies are used for ad personalization.
For updated information on Google’s use of cookies, see: Google’s Cookie Usage and Google LLC’s Privacy Policy.
Cookies on your mobile devices are stored for up to 13 months.
How to Delete Cookies
Users who do not want cookies can configure their browser to refuse them. However, if the browser is set to refuse all cookies, including those necessary for service execution, some Site functionalities will be reduced or inaccessible, such as storing items in the cart.
Refusing all cookies may therefore restrict access to some services.
You can, however, refuse non-essential navigation cookies via the Site’s cookie banner (audience measurement and targeted advertising) without affecting its operation.
Additionally, if you use the Chrome browser, you can download an add-on to disable Google Analytics on all sites you visit.
The steps below to disable cookies via your browser may vary depending on updates:
On a computer:
For Internet Explorer 10 or Edge:
- Click on the Tools button, then Internet Options.
- Click on the Privacy tab,
- Under Settings, move the slider up to block all cookies or down to allow all cookies, then click OK.
For Mozilla Firefox:
- At the top of the Firefox window, click on the Firefox menu icon, then Preferences,
- Select the Privacy & Security panel.
- Choose the desired tracking protection level.
For Chrome:
- Click on the Chrome menu icon on the browser toolbar.
- Select Settings.
- Click Show advanced settings.
- In the « Privacy » section, click Content settings.
- Choose your preference in the « Cookies » section.
For Safari:
- Choose Safari > Preferences, then click the « Privacy » tab.
- In the « Cookies and website data » section, choose one of the options provided.
For Opera:
- Choose the File menu > Preferences > Advanced Preferences.
- Cookie Preferences.
- Set the desired settings.
On mobile:
For iPhone:
- Click on the « Settings » icon
- Click on the « Safari » option
- Privacy & Security section
For Android:
- Choose the « Edit » menu
- Click on the « Privacy & Security » option
- Cookies section
For Windows Phone:
- Choose the « Edit » menu > Settings
- Click on the « Advanced Settings » option
- Web and App Cookies section
For Chrome Mobile:
- Choose the « Edit » menu > Settings
- Click on the « Privacy » option
- Clear browsing data section
Note: this text was translated from this page: https://chizusakamoto.com/politique-de-confidentialite